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Sopable

Onboarding & training for home service companies

Get a new tech job-ready in days, not months

Sopable turns your policies and procedures into a handbook every technician actually works through — with acknowledgments, signatures and AI-generated quizzes that show who understood what, and when. Built for HVAC, plumbing, electrical, cleaning, landscaping, pest control, roofing and restoration teams.

No passwords for your crew. $4 per person, published on this site.

Northline Heating & Air

Residential HVAC install & service

Dashboard

  • Total employees

    0

  • Active employees

    0

  • Inactive employees

    0

  • Total content

    0

    folders · 15 files

  • Total checklists

    0

    checklists · 22 items

  • Total workflows

    0

Reading progress by employee

Percent of assigned files acknowledged, highest first

  • Tanya Brooks100%
  • Marcus Okafor92%
  • Carlos Delgado78%
  • Priya Nair64%
  • Dale Whitmore41%
  • Mike Reyes18%

Mike hasn’t read the new ladder safety policy.Assigned 4 Aug

The dashboard, rebuilt in HTML. Sample company and names.

Sending the document is not the same as training the team

Every home service company already has the material. A safety manual. An install procedure. A refrigerant handling policy. A customer-property checklist. It sits in a shared drive, or a binder in the shop, or a WhatsApp group from eight months ago.

Then a new tech starts. Someone forwards a few PDFs. The tech replies “got it.” And that is the entire training record — until the day something goes wrong and somebody asks for proof.

  • Nobody knows who actually read it

    A forwarded email tells you it was sent. It tells you nothing about whether it was opened, read to the end, or understood. When you need to know who's covered, you're guessing.

  • Every new hire is trained differently

    The tech who joined in March got a two-day ride-along. The one who joined in July got half a morning because everyone was slammed. Same job, two standards, and you find out through a callback.

  • Updated policies never reach everyone

    You revise the ladder safety rule. You send it to the crew. Four people read it, three don't, and nobody tracks which is which. The old version is still what's being practised in the field.

  • The paperwork never survives an audit

    An insurer, a licensing board or an attorney asks for the signed acknowledgment from a specific technician on a specific policy on a specific date. It takes you three days to find out you don't have it.

None of this is a documentation problem. Your documents are fine. It’s an accountability problem — and that is what Sopable is built to solve.

Four steps from scattered documents to a provable record

  1. 01

    Build your handbook once

    Organise what you already have into chapters. Write policies in the editor with headings, lists, photos and embedded video, or upload the PDFs and Word files you've been using for years. Drag to reorder until the handbook reads the way you'd actually train someone.

  2. 02

    Assign only what each role needs

    An install tech needs the refrigerant and ladder procedures. The office coordinator needs the customer-data policy. Nobody needs all of it. Assign whole chapters or individual documents per person — and save the combination as a Pathway so the next hire in that role is set up in one click.

  3. 03

    They read, acknowledge, sign and get quizzed

    The acknowledge button stays locked until they've scrolled to the end of the document. Sign off each chapter with a real signature. Where you've enabled it, an AI quiz built from that policy's own text checks that the important points landed — and shows the exact policy sentence behind every answer.

  4. 04

    Watch progress and keep the record

    One dashboard ranks everyone by how much of their assigned reading they've finished, so you know exactly who needs a nudge before their first solo call. Every acknowledgment, signature, quiz attempt and checklist tick is stored with a name and a timestamp — permanently, even after someone leaves.

Book a demo

See it on your own policies in 20 minutes.

See the whole platform

Every screen

The whole product, screen by screen

Eight screens, rebuilt here in the browser rather than screenshotted — so they stay sharp at any size, and two of them are running.

Swipe to move through the screens →

  1. 01Dashboard

    See who's behind without running a report

    Everyone ranked by how much of their assigned reading they've finished, highest first. The people at the bottom are the ones to chase.

    Northline Heating & Air

    Residential HVAC install & service

    Dashboard

    • Total employees

      0

    • Active employees

      0

    • Inactive employees

      0

    • Total content

      0

      folders · 15 files

    • Total checklists

      0

      checklists · 22 items

    • Total workflows

      0

    Reading progress by employee

    Percent of assigned files acknowledged, highest first

    • Tanya Brooks100%
    • Marcus Okafor92%
    • Carlos Delgado78%
    • Priya Nair64%
    • Dale Whitmore41%
    • Mike Reyes18%

    Mike hasn’t read the new ladder safety policy.Assigned 4 Aug

    The dashboard, rebuilt in HTML. Sample company and names.
  2. 02Content

    One handbook, one version of the truth

    Chapters and the policies inside them, each showing its quiz coverage at a glance. Filter the whole library by quiz status.

    Northline Heating & Air

    Residential HVAC install & service

    Content

    Expand allNew folder
    Search documents
    • All15
    • No quiz10
    • Quiz off0
    • Quiz on5
    • Not quizable0
    • Safety & PPE4 files

      Core safety policies every technician must read and acknowledge.

      3 of 4 quizzes on
      • Ladder safetysafety · access✓ Quiz on · in progress
      • Refrigerant handlingsafety · refrigerant✓ Quiz on · in progress
      • PPE requirements by tasksafety · ppe✓ Quiz on · no attempts
      • Site hazard diagramsafety · referenceNot quizable
    • Install Standards5 files

      How we commission, connect and hand over every install.

      2 of 5 quizzes on
    • Customer Property3 files

      Protecting the home: coverings, cleanup and breakage reports.

      0 of 3 quizzes on
    • Company OverviewInformational3 files

      Who we are and the tools we use — no acknowledgment needed.

      0 of 3 quizzes on
    The content library, rebuilt in HTML. Sample chapters and policies.
  3. 03New file

    Write it in the editor or upload what you have

    Six formats — HTML, PDF, TXT, Word, Excel and PowerPoint — plus an editor with headings, lists, images and embedded video.

    Northline Heating & Air

    Residential HVAC install & service

    New file · Safety & PPE

    Create file

    Type

    • HTMLeditor
    • PDF.pdf
    • TXT.txt
    • Word.docx .doc
    • Excel.xlsx .xls
    • PowerPoint.pptx .ppt

    Title *

    Ladder safety

    Tags (comma-separated)

    safety, access
    • H1
    • H2
    • H3
    • B
    • I
    • U
    • S
    • Code
    • • List
    • 1. List
    • Quote
    • Embed video
    • Insert image

    Ladder safety

    Inspect every ladder before use. Never exceed the duty rating. Maintain three points of contact when climbing.

    The file editor, rebuilt in HTML. Six upload formats, as shipped.
  4. 04Pathways

    A role's whole reading list, applied in one click

    Save the set of chapters a role needs. Full-folder assignments mean documents you add later flow to them automatically.

    Northline Heating & Air

    Residential HVAC install & service

    Edit pathway

    Save changes

    Name *

    New Install Tech

    Description (optional)

    Safety, install standards and property rules

    Folders & files— 4 in this pathway

    • Safety & PPEFull folder — new files flow automatically
    • Install StandardsFull folder — new files flow automatically
    • Customer PropertyFull folder — new files flow automatically
    • Office & Data HandlingNot included
    • Company OverviewInformationalFull folder — new files flow automatically
    The pathway editor, rebuilt in HTML. Sample chapters.
  5. 05Workflows

    Bundle checklists into a process you can trigger

    A workflow is an ordered bundle that runs top to bottom. Editing a checklist never changes a run already in flight.

    Northline Heating & Air

    Residential HVAC install & service

    Edit workflow

    Save changesDone

    Name *

    New Technician Onboarding

    Description (optional)

    Everything needed to get a new tech productive

    Checklists— run top to bottom

    Attach checklist
    • New Tech Equipment Setup6 itemsDetach
    • First-Week Orientation4 itemsDetach
    • Vehicle Handover5 itemsDetach

    Editing a checklist never changes a run already in flight

    The workflow editor, rebuilt in HTML. Sample checklists.
  6. 06Trigger a run

    Trigger it for named people

    Pick the employees and each one gets their own copy of every attached checklist. The set is fixed once the run starts.

    Northline Heating & Air

    Residential HVAC install & service

    Workflows

    Trigger a runNew workflow

    Trigger a workflow run

    Workflow *

    New Technician Onboarding

    Employees *— the set is fixed once the run starts

    • Mike ReyesApprentice
    • Dale WhitmoreInstall tech
    • Carlos DelgadoInstall tech
    • Priya NairDispatcher
    CancelStart now
    Triggering a workflow run, rebuilt in HTML. Sample workflows.
  7. 07Runs

    Every tick attributed, status derived from the work

    A run stays Active while any item is outstanding and turns Completed only when the last one is ticked. Comments are attributed too.

    Northline Heating & Air

    Residential HVAC install & service

    Run · New Technician Onboarding

    Mike ReyesActive0 of 6 items
    0%
    • Issue phone and work emailTanya B. · 09:41
    • Order uniform and PPETanya B. · 09:44
    • Assign Safety & PPE readingTanya B. · 10:02
    • Hand over van keys and tool inventoryMarcus O. · 11:15
    • Book first ride-alongMarcus O. · 14:30
    • Confirm first solo call readinessTanya B. · 16:08

    Status stays Active while any item is outstanding

    A workflow run in progress, rebuilt in HTML. Sample run.
  8. 08Org chart

    Drawn from your reporting lines, and it maintains itself

    Add a hire under their manager and the chart already shows them — with that person's reading progress on the card. Leavers keep their record.

    Northline Heating & Air

    Residential HVAC install & service

    Org chart

    Tanya Brooks

    Service manager

    100% read

    Marcus Okafor

    Lead install tech

    92% read

    Carlos Delgado

    Install tech

    78% read

    Dale Whitmore

    Install tech

    41% read

    Mike Reyes

    Apprentice

    18% read

    Priya Nair

    Dispatcher

    64% read

    Previous employees

    Ray AlvarezInstall tech · history kept
    The org chart, rebuilt in HTML. No contact details or photographs.

What makes Sopable different

Most tools prove you sent it.Sopable proves it landed.

Any platform can host a document and log a click. That log is worthless the moment it matters, because a click proves nothing about attention or comprehension. Sopable builds three layers of real evidence instead — each one harder to fake than the last.

Weaker evidenceStronger

  1. The baseline everywhere else

    They opened it

    A view log. Standard in every tool, and almost meaningless on its own.

    VIEWED · no other detail

  2. Layer 1

    They read to the end

    The acknowledge button is disabled until the employee reaches the bottom of the document. You cannot acknowledge what you haven't scrolled through.

    ACKNOWLEDGED 14 Mar 2026 09:42

  3. Layer 2

    They signed the chapter

    Once every document in a chapter is acknowledged, the employee signs the chapter once — drawn or typed, with a stored timestamp. It replaces the paper acknowledgment form your office has been filing, and it's retrievable in seconds instead of days.

    SIGNED 14 Mar 2026 09:44 · M. Okafor

  4. Layer 3

    They understood it

    An AI quiz generates fresh questions from that policy's text on every attempt. There is no fixed answer key to pass around, no last year's copy circulating in the crew chat. Every correct answer is shown with the verbatim policy sentence that proves it — so even a wrong answer teaches the right one.

    QUIZ 9/10 PASSED · policy v3

The part that keeps it honest over time

Policies change. When you edit a published document, Sopable bumps its version and flags every person who already acknowledged the old one with “Updated since you read it.” They read the new version and acknowledge again. If the change affects a chapter they’ve signed, they can be asked to re-sign.

Nobody sends a company-wide email. Nobody keeps a spreadsheet of who’s on which version. The record stays true to what people actually read — which is the only kind of record worth having.

Everything you need to run onboarding and training

Ten capabilities, one system, no add-ons to buy — all of it included at $4 per person.

  • Your company handbook, single-sourced

    Chapters and documents in one place, written in the editor or uploaded as PDF, Word or Excel. Update a policy once and every affected person is flagged to re-read it. No stale copies floating around.

  • Role-based assignments

    Each person sees only the policies that apply to their job, so required reading stays short enough to actually get finished. Assign a full chapter and new documents flow to them automatically.

  • Pathways for repeat hiring

    Save the exact set of policies a role needs, then apply it in one click every time you hire for that role. Edit the pathway once and future hires get the updated set.

  • Scroll-gated acknowledgment

    The acknowledge button unlocks only at the end of the document. Date and time are recorded. It's the closest thing to signing the last page that software can do.

  • Signature sign-off by chapter

    One real signature per chapter, timestamped and stored, unlocked only once every document inside it is acknowledged. Retrievable any time, including for people who've left.

  • AI quizzes from your own policies

    Turn on a quiz for any text-based document. Questions are generated fresh from that policy's text on every attempt, and every correct answer is shown with the exact line from the policy that proves it. Set the question count, difficulty mix and pass mark yourself.

  • See who's read a specific policy

    Open Insights on any document to see exactly who has read it. When you've just revised your safety policy and need to know who's covered, that's the screen — not a report you have to assemble.

  • Checklists, workflows and tracked runs

    Capture a repeatable job — new hire IT setup, first-week orientation, equipment handover — as a checklist. Bundle checklists into a workflow. Trigger it and every person involved gets their own copy, with each tick recorded permanently against their name.

  • Live org chart and people register

    Add someone with their work email and who they report to; the org chart redraws itself. Deactivate a leaver and their access ends while their entire compliance history stays intact.

  • Your brand, not ours

    Upload your logo and set every colour in the portal — brand colours, surfaces, feedback states — with live preview before you save. Your crew signs into something that looks like your company.

No passwords. Because your crew won’t remember them.

Field software dies on login. A technician standing on a customer’s driveway is not going to reset a password, and half the reason training platforms go unused in the trades is that nobody can get in.

Sopable has no passwords at all. Your tech enters their work email, gets a 6-digit code in their inbox, and they’re in. Codes work once and expire in ten minutes. There’s nothing to create, nothing to reset, and nothing to leak — access is tied to the work inbox you already control.

When someone leaves, you deactivate them and the door closes. No password to change, no shared credential still floating around the crew.

Sign in

Step 1

Enter your work email

mike.r@northlineair.com

If the address isn’t registered, no code is sent.

Step 2

Enter the 6-digit code

Works once. Expires in 10 minutes.

Nothing to create · nothing to reset · nothing to leak

Illustration of the two-step sign-in. No password is ever created.

Sopable AI

AI that quizzes your team on your policies — and shows its work

Sopable reads the policy you wrote and generates the quiz itself. Not a generic safety question bank — questions built from your document, about your rules.

Every attempt generates new questions, so there’s no answer key to memorise and nothing to pass around the crew chat. And every correct answer is displayed with the verbatim sentence from your policy that proves it — so the quiz teaches while it tests, and you can see exactly why an answer is right.

You control the question count, the difficulty mix and the pass mark. The results view shows attempts, average score, pass rate and each person’s full history, so you find the knowledge gap before an incident does.

Available today: AI Quiz generation on any text-based document in your handbook.

In development: AI SOP writing, AI Quick Onboarding, and an AI assistant that answers questions from your own documents.

See the roadmap
See everything Sopable AI does

Refrigerant Handling · Quiz results

8 / 10 · Passed

Question 3 of 10 · Medium

According to our refrigerant recovery procedure, what is the maximum fill level for a recovery cylinder?

  • 60% of rated capacity
  • 80% of rated capacityCorrect
  • 95% of rated capacity
  • There is no stated limit

From the policy

“Never fill a recovery cylinder beyond 80% of its rated capacity. Confirm the fill level by weight, not by sight.”

Safety & PPE / Refrigerant Handling · v3 · § 4.2

Retake generates entirely new questions from this policy

Illustration of a quiz result. The quoted policy line is sample content.

How this compares to what you’re doing now

Sopable compared with shared drives and generic training platforms
Shared drive & bindersGeneric training platformSopable
Built for field teamsNoNoYes
Login your crew will actually use—PasswordEmail code, no password
Proof they read to the endNoNoScroll-gated acknowledgment
Signed record per chapterPaper, if you're luckyUsually notDigital signature, timestamped
Proof they understood itNoStatic quiz bankFresh AI questions from your own policy
When a policy changesYou send another emailManual re-assignAuto-flagged for re-read and re-sign
Recurring onboarding processesSomeone's memoryTypically notChecklists → workflows → tracked runs
Looks like your company—Their brandingYour logo and colours throughout

Straight answers

My techs aren't going to use another app.

There's no app to install and no password to remember. They open your company's Sopable link, enter their work email, get a 6-digit code in their inbox, and they're in — on whatever phone they already have. If they can receive a work email, they can use Sopable.

We already have all our SOPs written.

Good — that's the hard part done. Upload them as PDFs or Word files, or paste them into the editor. Sopable isn't there to rewrite your procedures; it's there to make sure they're read, signed and understood.

What happens to the records when someone quits?

Deactivating an employee ends their access immediately but keeps every acknowledgment, signature and quiz attempt they ever made. That's deliberate — the record is often most valuable after someone has left.

Can managers run this without me?

Yes. Managers get the full admin area — content, assignments, workflows, runs, employee records — with company settings staying admin-only. You can hand day-to-day running to an ops manager without handing over control of the account.

Is this going to look like generic software to my crew?

No. You upload your logo and set every colour in the portal, with live preview before you save. Your team signs into something branded as your company, not ours.

See it running on your own policies

Bring one procedure you already use — a safety policy, an install checklist, your employee handbook. In 20 minutes we'll set it up in Sopable, turn on an AI quiz built from your own text, and show you exactly what the record looks like.

No obligation · We'll tell you if you're not a fit